Your browser's JavaScript is disabled! Please enable JavaScript to be able to navigate through Uniblue's website properly.

How to capture a screenshot of a Uniblue error message

Step 1: Take the screenshot

Open the Uniblue program and navigate to the state where you want to take the screenshot.

Then press on the PRINT SCREEN (PRT SCR) button on your keyboard (this will put a copy of the screen in the clipboard). 





Step 2:  Paste the screenshot into Microsoft Paint

Jump to:



Windows XP / Vista

To access Microsoft Paint, click on Start -> All Programs -> Accessories -> Paint.  

Click on Edit and Paste to paste the screenshot in Paint. 



Click on the Save as type drop-down menu.



Select JPEG (*.JPG,*JPEG,*JPE,*.JFIF)” as Type. Save the image and attach it to the email. 






Windows 7 / 8

To access Microsoft Paint in Windows 7, click on Start -> All Programs -> Accessories -> Paint. 

To access Microsoft Paint in Windows 8, press the Windows Key on your keyboard then type Paint. You will see the Paint icon in the search result.

Click on Paste to paste the screenshot in Paint. 



Click on the Save as type drop-down menu and select JPEG picture.



Save the image and attach it to the email. 

 



Step 3: (Optional – For multiple image files follow the procedure below)

Highlight the images and press on the Right Mouse Button. From the drop-down menu, select Send to and choose Compressed (zipped) folder. A new file (icon with a zipper) in .zip format should be created.  

The procedure is the same for Windows XP / Vista / 7



Attach the zipped file to the email.



If your question has not been answered, please contact us with your query.


If you're not sure what's wrong with your PC or need help with choosing the right software.

Call for a FREE diagnosis

Toll-FREE: 1-855-640-7237